I ordered Northface Base Camp "ugly bag" ( toiletry case) as those are not for sale in Finland. I order quite a lot of sports and leisure stuff via internet from various countries.
I visit Ellis Govenmt Garden shop when I visit London and often buy things in the shop.
I like Ellis good selection o quality stuff. Also the internet order system seems to work very well. Only negative thing is high transportation and handling costs. 20 GBP for simple light delivery is really high. In other countries the cost is half (or even less for example in germany( and with that price they delivery to home door via UPS.
So if you want to be competitive I would suggest that you reconsider your mailing and handling price list !!!!!
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