Could not fault this transaction. My order was acknowledged almost immediately; I was advised it would be delivered by special delivery within five working days - so as it was Friday I expected it to be delivered Monday .. but no, it was delivered on Saturday when you normally have to pay more for delivery - fantastic. The phone was for my son and we were away at the time. However we overcame the registration details and he was away. The next day he found a 'problem'; I was still away but rang phones4u. They were great - within minutes of explaining our personal situation the advisor helped me set up a third user password and my son was able to go to nearest store to pick up a replacement which had been reserved during my phone call. However, it wasn't faulty - just an additional protective plastic layer was across the microphone and ear piece!! A1 service all round. Will definitely be going back to them when I need a new contract next year
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