I ordered a farmed panoramic stadium print from Celtic Superstore for my partner for Christmas, it arrived 3 days ago and the frame was smashed beyond repair! Hermes are ignoring me but luckily Celtic are being very helpful - the item is not in stock anymore so I cannot get a replacement and would worry about it coming with Hermes again to be honest! I am gaining quotes for a replacement frame which Celtic have said they will reimburse me for. The lovely girl in customer services there told me she alone receives about 8 calls a day from people with goods damaged by these people!
Be warned against using this courier company and if like me you had no choice as the purchaser, check the contents thoroughly when it arrives even if the box looks fine - my box looked in tact and I could have very nearly wrapped it up for xmas like it was but wanted to see what it looked like - thank god I did! I have since found and photographed what looks like part of a boot mark on the corner of the box where the most damage was done.
Corinne Moscrop found this review useful
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