My main contact was with Katie Jenkins, your Annuity Specialist.
Katie was always very helpful and clear when setting out options for me and patient when talking me through the options and answering my many questions. She kept me up to speed with developments by e-mail but also phoning frequently even if I was difficult to get hold of . She always kept appointments and nothing seemed to be too much trouble for her. When problems arose, she showed initiative and flexibility to resolve them.
I would have no hesitation in recommending your company and Katie in particular. What a charming and efficient young lady she is.
Thank you for your service to me.
Customer no: 846725
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