Niamh Clarke´s profile

Reviews (1)

Bride & Groom Direct

My order has still not arrived

I ordered my stuff 2 weeks ago. I paid for express delivery as I am getting married in a couple of weeks and it still hash arrived!! Not happy with your service

11 December 2012

Reply from BRIDE & GROOM™ Direct

Dear Miss Clarke,
Thank you for taking the time to review Bride and Groom.
Please accept our apologies that your order has still not been delivered.
I can see that Dana is now replacing your cards and chasing your serviette order.
We will endeavour to make sure that this is sent back out to you again today or tomorrow at the very latest, your serviettes will also leave tomorrow.
We have taken up the delay with our delivery courier.
Again, please accept our sincere apologies for the delay.
Kind regards,
Ellen Dobson
Customer Service Supervisor

Niamh Clarke´s profile

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Niamh Clarke
Reviewer
United Kingdom

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