Niamh Clarke´s profile
Reviews (1)
Bride & Groom Direct
My order has still not arrived
I ordered my stuff 2 weeks ago. I paid for express delivery as I am getting married in a couple of weeks and it still hash arrived!! Not happy with your service
11 December 2012
Reply from BRIDE & GROOM™ Direct
Niamh Clarke´s profile
United Kingdom
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Thank you for taking the time to review Bride and Groom.
Please accept our apologies that your order has still not been delivered.
I can see that Dana is now replacing your cards and chasing your serviette order.
We will endeavour to make sure that this is sent back out to you again today or tomorrow at the very latest, your serviettes will also leave tomorrow.
We have taken up the delay with our delivery courier.
Again, please accept our sincere apologies for the delay.
Kind regards,
Ellen Dobson
Customer Service Supervisor