paul kendrick´s profile
Reviews (2)
HomeOutlet Online Limited
Online ordering faulty
We liked the site and the price of items. However after going through the procedure of ordering the product we entered our post code and it wouldn't accept it tried several times and finished up ordering by telephone. The service was excellent and order arrived within 48hrs. It was a shame we were frustrated by the website!
Reply from tapoutlet.co.uk
Country Attire Ltd. (www.countryattire.com)
good overall service poor dispatch
ordering was easy, and the delivery next day which i thought was excellent. However at this time of year you would expect the item would look like it was ready to give as a present, unfortunately the Hunters Box was defaced and covered in grime and thick dust. i rang the company who listened but no too sure that they have taken any notice! i used to buy all our outside walking goods from Uttings who were excellent all round in their service, unless i am convinced otherwise with at least feedback i will go back to Uttings.
Reply from Country Attire Ltd.
Thank you for your comments and I'm so sorry to hear of the state in which the Box arrived with you.
I'm unsure who it was you spoke to here, though we would certainly be able to provide a replacement, flat-packed box for you on this occasion if this would be suitable?
Please do let me know if this would be a good solution for you, or if one of my colleagues who dealt with your original query may have already done this for you in order that we can proceed as quickly as possible to resolve the problem here.
I look forward to hearing back from you at your convenience, you can contact me at sales@countryattire.com.
Kindest regards,
Michael Marshall
Customer Service Manager
Country Attire Ltd.
paul kendrick´s profile
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