Wasn't sure whether I needed insurance in my name or in the name of my 17 year old son for whom I had bought the phone so phoned rather than applying on-line. The person I spoke to helped me immediately, was polite, professional and knew her stuff. It didn't take long to set up the insurance and also got 10% discount by insuring my daughter's new laptop at the same time. The phone insurance is very good value and much cheaper than the quotes given at the time of purchase. Great service.
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