Raymond Stone´s profile

Reviews (2)

mytyres.co.uk

Dodgy at best

Ordered 4 winter tyres with wheels, was promised 2-4 days delivery.

Took a couple of days for the order to actually get processed, emails chasing this up were ignored.

When 'processed' was told that items were dispatched on 7th and given tracking details.

Courier has confirmed again today (9th) that items were never dispatched and that they are still waiting for them.

Email chasing this up remains unanswered

11 November 2013

Reply from Delticom Tyres Ltd.

Dear Mr. Stone,

Thank you for your message. As stated on the website, please be advised that for steel wheels with tyres, the delivery time is about 4 working days(working days refer to Monday to Friday). Your order was placed on 6.11.2013, dispatched on 7.11.2013, delivered and signed for on 11.11.2013.

Feel free to contact us by e-mail to mytyres@delti.com or by phone to 0808 1891233(free call) for any information regarding your order.

Your mytyres.co.uk team

ABC

Looks like a fraud setup

Ordered items, never arrived, no explanation. After I complained enough they just cancelled the order. Claim to have refunded my card but given that the payment was via pppay.com they did not even have my card details. no refund after chasing them up and so have reported them for suspected VAT fraud to HMRC

Raymond Stone´s profile

profile image of Raymond Stone
Raymond Stone
Reviewer
1967
New Deer, United Kingdom

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