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Reviews (2)

Jackofallgames

Excellent

I had great service and no problems with the item I bought. All went fine via paypal and item arrived promptly

Furniture Village

Price Match

I was very pleased with the service and help I received in the Southampton store - they were friendly and always willing to give advice or suggestions and offer cups of coffee. I found the item cheaper elsewhere and so they price matched with that - no problem. It arrived when they said it would although there was little choice about day as it was coming from quite a distance and this was the day for Hampshire.Having said that - I think that it came direct form the company that makes the item rather than furniture village warehouse. I was a little disappointed with the service form the delivery guys as they didn't want to set up the sideboard and left me to fit all the handles etc... they said they were running late and it was easy and then left. Again - not furniture village direct employees. The item is good quality and I am very pleased with it now its in.

04 December 2013

Reply from www.furniturevillage.co.uk

Hi,

Thanks for this feedback, and pleased that the store were able to help, but disappointed to hear about the delivery, they should have been more helpful than that.

I'll let our buyer know about this, as it's not the service we want to give our customers. .

Court´s profile

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Court
Reviewer
United Kingdom

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