Maxwell Allan´s profile

Reviews (1)

National Tyres and Autocare

Must do better!!!

After taking a slow puncture to the National tyres in Glasgow Paisley Road West, I was promptly advised that the tyre repair machine wasn't working which I found strange as the business is labelled as a tyre repair centre.

I then booked online and ordered two new front tyres for my BMW as is standard practice I also included wheel alignment but then got a call from the manager advising that this service is not available for BMW and Mercedes cars. I was surprised as the website had not mentioned this as I would have taken my business elsewhere.

Can I request that information on the website is accurate and kept upto date with regards to services you provide and if your tyre repair machine isnt working get it repaired or maybe thats a cynical attempt to force hard pressed motorists to fork out for a new tyre when they tyre can be repaired for much less.

10 December 2012

Reply from National Tyres and Autocare

Dear Maxwell Allan,

We do apologise for the inconvenience that has been caused.

It was unfortunate that the tyre repair machine was broken, however we do repair these as promptly as we can.

Kind regards
National Online Team

Maxwell Allan´s profile

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Maxwell Allan
United Kingdom