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Reviews (1)


Awful delivery times, awful customer service

We ordered several items and were promised two weeks delivery. It's now four weeks after that and we've had nothing, not even an acknowledgement that the order will be late.
The company does not answer, or even acknowledge, complaints. A message left on their Facebook page was deleted without explanation. There are many others on their page also complaining of late delivery and complete lack of communication.
This is a great shame as the products we've received from them before have been good and on time. This is the only thing that has saved them from a one-star review. Are they going bankrupt or something? They're still heavily advertising (notably on Groupon) but don't appear to be able to cope with the orders they have already received.

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Ian Anstice
Frodsham, United Kingdom