Ian Martindale´s profile

Reviews (1)

Ellis Brigham Mountain Sports

My order could not be completed

Sorry, I ordered from you but you later contacted me to inform me you had sold the last. However you are still advertising the said item.

I do not consider it should be necessary to accept terms and conditions to respond to a survey

11 December 2012

Reply from Ellis Brigham Mountain Sports

Thanks for the feedback and sorry about the stock problem with your order. In this situation the item is always removed from the site immediately, but it could be that you were seeing a 'cached' page from your internet history. Hopefully you received the offer of a discount on a replacement item? Unfortunately the Ts & Cs issue is out of our control; Trustpilot need to instigiate this partly to protect their review system from offensive and abusive posts, and to make sure that reviews are left by genuine customers.

Ian Martindale´s profile

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Ian Martindale
United Kingdom