Matt Wilson´s profile

Reviews (1)

Pixmania

They don't have a UK power supply for the product I bought

I bought an LG Monitor from them and it came with an EU power supply. I called them and they sent me out some adaptors. Now i've seen these before and I told them that it wouldn't work because the plug was molded onto the power block. Still they sent them out and they didn't work as I had predicted.
I called them again and sent them a few photos. There response was to tell me they would give me up to £5 to purchase my own adaptor.
You can't sell a product to the UK market if you can't provide the necessary accessories to make it work in the UK.

12 December 2012

Reply from www.pixmania.co.uk

Hello,
Thanks for your review.
I am sorry if you did not receive a UK adaptor with your monitor and if the one we sent you did not work.
If you have not received the correct adaptor with your product, we can send you one at no extra cost.
I invite you to contact me with your order details on emma@pixmania.com so that I may investigate further into your order and get the correct adaptor sent out to you immediately.
Kind Regards
Emma
Pixmania Mediator

Matt Wilson´s profile

profile image of Matt Wilson
Matt Wilson
Reviewer
Male, 1975
Hove, United Kingdom

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