Whilst the language in the 'Why Drivers dont get to you' opinion might not be eloquent, the detail is very understandable. I speak as an industrial customer of City Link and it is because of the drivers that we stay loyal to the company. The drivers are - generally - splendid and helpful. They try their best in all weathers and with some very hard to find locations. They are not highly paid and there is a high turnover of staff for all sorts of reasons - some get better jobs, some - well just drift off. They drive lumpy great big vans unsuitable for narrow suburban roads or country lanes. They do have all the pressure of demanding fincially focused (!) management and domestic delivery users that are both demanding and not always understanding. The system of carriers was never designed to cope with the rapid increase in domestic internet shopping. It will change and I am sure there will be some 'No Carrier Service' postcode zones comming to a location nearby soon.
Keiron Gordon found this review useful
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