I paid £9.95 for P&P (+ VAT) and could only select next day delivery. That was on Thursday, the goods didn't arrive until the following Tuesday, I asked for a refund for the delivery charge and was eventually told that was OK. I got a credit note for the whole amount but have subsequently been invoiced for the goods on one invoice and the delivery on another..... i.e. the whole amount!
On top of that, the goods I orderded (9"x12" plastic bags) are all too short!
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