Sonja´s profile
Reviews (1)
Base Fashion
Fast service but the garment was dirty.
Purchased a white long sleeve polo shirt which arrived quickly. However I was disappointed as it arrived in a crushed plastic bag that had quite obviously been opened and had lost its stickiness. The writing on the bag was faded, it looked old. The white polo itself was covered in black fluff a d looked dirty. The collars were a different shade of white to the rest of the shirt. Not at all happy !
11 December 2012
Reply from Base Fashion
Sonja´s profile
United Kingdom
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We are really sorry you received an item that was not in satisfactory condition. We can look at the situation further for you if you contact our customer service team. Please email us at sales@basefashion.co.uk or call us on 0208 551 3453 (Mon-Fri 9am-5pm) and we will look at getting the matter resolved for you.
Kindest Regards,
Base Fashion