Anne Hamilton´s profile

Reviews (2)

Your Digital Home

Item not received no communication from company, useless.

Item ordered, money taken, item not received. NO COMMUNICATION

19 July 2013

Reply from Your Digital Home

We are dissapointed that you have chosen to post this feedback especally as at the time you ordered your product we did not have the stock. No money was take from your card until stock was replenished at our end, our system does not take any funds if we are unable to fulfil an order but only when the items are in stock. We do not contact clients that have placed an order for out of stock items as it clearly stated that the item is out of stock at the time of ordering.

You did not call our helpdesk team at any point to ask about your order or check your order status which was flagged as awaiting stock.

We strive to keep clients updated as far as we are able but if items are out of stock we do not expect a complaint when the order if fulfilled in less time than the stated replenishment.

SDS London

Quick, efficient,items perfect, highly recommended

The whole process of ordering was easy, the items came in super quick time.
Excellent

Anne Hamilton´s profile

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Anne Hamilton
Reviewer
United Kingdom

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