Jacqueline´s profile

Reviews (3)


Never doubted!

I never doubted when I ordered these saucepans that they would be anything other than brilliant. They are quite heavy but I love them and they come out of the dishwasher absolutely sparkling. Delivery was quick and the packaging was the right size for the parcel. Well done again ProCook

identity the jewellers & Watch Shop

Where do they find their staff !

After placing my order I received an email saying that a couple of the items were out of stock but that everything else would be despatched and the other items would follow. As I needed the items to send to the US I immediately contacted the supervisor (Cain) who had emailed me. He couldn't have been more helpful or considerate and managed to get the two missing items to me within 1 week. That's what I call effecient service. So rare these days to find a company who actually cares about their customers. Absolutely no hesitation in recommending the company or the products. Thank you :-)

30 May 2013

Reply from identity the jewellers & Watch Shop

Thank you Jacqueline for taking the time to give us your fantastic feedback :-). Its great to hear such positive feedback, especially when from another country than the UK. Very happy that Cain was helpful and managed to sort everything out!

identity Webstore Team


Great service really fast delivery

Always able to rely on Lenstore to quickly despatch my lenses. This came in very handy recently when I suddenly realised I had left my box of lenses on holiday and only had the ones I was wearing. I ordered the lenses in the afternoon and they came through my letter box the next morning. That's what I call service.

Jacqueline´s profile

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United States