Jannette Jones´ profile

Reviews (1)

eFlorist

Unacceptable delivery time

When I 'phone my daughter in Australia to find out if she had received the flowers for her birthday, she told me that they had not arrived. She waited until 12.30. I requested them to be delivered BEFORE 12.00 noon. I am really disappointed with that. They were left on the steps of her appartment building!!!! I am not a happy bunny!!!

13 December 2012

Reply from eFlorist

Dear Jannette,

Unfortunately, we are unable to guarantee specific delivery times. Our deliveries take place between 09.00-18.00. However, we apologise for any disappointment caused.

We do not expect any of our deliveries to be left unattended unless specifically requested by our customers. We shall be investigating this matter further.

Kind regards,
eFlorist

Jannette Jones´ profile

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Jannette Jones
Reviewer
United Kingdom

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