How can they lie that they have delivered an item when they never came to the door. They also make it impossible for you to contact them as they do not give a telephone number. Their email notification is a joke as it refuses to accept delivery by continuously. Saying that you failed to input the two disguised words at the end. I do not understand why a company such as virgin associates with them although the lady a the call centre says she hopes the contract will not be renewed as they are continuously getting complaints from customers.. I just want the replacement phone s for my children. I would happily drive to get them but I cannot get through and they have emailed me saying they are sending them back to virgin today without giving me a reason. DESPICABLE !
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