Andrew´s profile

Reviews (2)

ao.com

Very good service.

I ordered a washing machine but the wrong model was delivered. However this was quickly remedied, staff very polite and efficient. Also got a refund for next day delivery and taking away my old machine. Apart from an error it was an excellent service.

03 October 2013

Reply from ao.com

Hi Andrew

Thank you for taking the time to write a review about your experience with us.

I'm really glad that you're happy with the service you've received, we love making all of our customer's happy and like to make buying an appliance a breeze.

However, I'm sorry to hear that we delivered the incorrect appliance to you. I can appreciate the inconvenience this may have caused. I'm glad that we managed to rectify the issue quickly for you and that you now have the correct model.

I've managed to find your order and I shall pass your feedback on to everyone involved with your order, I'm sure they'll be chuffed to bits.

If I can be of any further assistance, please get back in touch with us via reviews@appliancesonline.co.uk

Many thanks

Rob - ao.com

Andrew´s profile

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Andrew
Reviewer
United States

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