I had a few problems with my order which took a long time to resolve. No one from the customer services team really took ownership of the issue and I had to chase endlessly to get it resolved. Once I waited for someone to pick up the phone for 20 minutes, then gave up in the end. I tried calling at a different time, only to find the lines closed for the weekend. I decided to send an e-mail on Friday nigh insteadt. It's currently Tuesday evening and I still haven't had a response. I'm currently waiting to get through on the phone to someone and once I've resolved the issue I will never purchase from this website again.
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