rich´s profile

Reviews (1)

normally very good but one time very bad

Don't like buying online, always prefer the in store but sometimes it is a must.

Chemical is always really fast and everything is always in stock if it says so online.

I have made many many orders with them and been very happy every time but one. I had a damaged rhythm and sound record and the guy on the phone was increadbly rude and unhelpful to me trying sort it out. Also he didn't actually know what rhythm and sound was and was suggesting to me that the unwanted noise on the record was probably a sample from a movie - shocking stuff for someone working in a record store. This did stop me buying from them for a while but now I realise can't really judge a whole company based on one idiot working for them.

Overall very good service from them, just one bad experience.

rich´s profile

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United Kingdom