the delivery of the rackets was on time and easy but that is as expected. What I had not expected was the following. I typically get rackets re-strung when I buy them as the factory strings are normally not great. on your website you offer this so I ticked and you charged me £20 for each one. I was fine with this. But one of your guys then called me to say that the rackets were already in this better string and there was no need to re-string it and they would refund me the money. You could easily have got away with charging me the money and I would never have known. really good service and I have told half a dozen people about this so expect more business.
Excellent service that I could not fault in any way
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