I trust pets at home because it's one of the biggest pet retailers in the UK with many stores around the UK. However, the online experience is pretty rubbish. I have ordered from Pets At Home many times and on several occassions they have cancelled items without notifying me and forgotton items and also given me damaged goods. It can be a HASSLE at times!! If there was a cheap alternative, I would definiately switch. Not happy with their service AT ALL. Disappointed.
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