I ordered a Brabantia bin from Lords of Notting Hill which I received in excellent condition. No problem with ordering and item was dispatched same evening. Very efficient.
Only problem I had was not with Lords of Notting Hill but rather Yodel, which has a terrible reputation. Delivery did not occur next working day as promised but the day after in late afternoon, and considering I paid a delivery fee of £3.95 I was dissatisfied but not surprised.
I contacted Lords of Notting Hill who raised the matter with Yodel. No offer of delivery refund (though I didn't ask) and I was not called back after my second phone call to update me on when I could expect the product. Lords of Notting Hill did however apologise and I was satisfied overall with their service.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.