Nigel Anderson´s profile

Reviews (1)


You pay even when your stuff doesn't ship.

Great concept, horrible company.
What you need to know:
the quotes are not "free" in as much as you have to pay to act on them. Shiply calls it a "deposit" but it's actually a non-returnable fee for getting the contact details of the shipping company.
If for whatever reason the shipping company is unable to fulfil, shiply keep your money, no ifs no buts.
In my case I never heard from the shipping company, they didn't contact me to complete and they never replied to emails, and shiply kept my money and were dismissive in the process.
I think that breaches UK consumer protection laws and have reported them to trading standards. I have seen lots of other people with similar complaints who have had to try and recover their money from their credit card or paypal.
I think when the service works it's great, but if something goes wrong you are screwed.

Nigel Anderson´s profile

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Nigel Anderson
Vejer de la Frontera, United States