Purchased Corel x6 with delivery 2-5 days. After 4 days I emailed customer services to check where my order was. Got the response within 20 mins with details from royalmail indicating they attempted delivery 2 days previous and left a calling card!!
Collected the software from the local sorting office, everything installed and works well.
I have read some comments about slow communications, I didn't experience this but at this time of year I think its acceptable.
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