Ukmail

Definitely one to avoid

Their driver didn't bother knocking hard enough to be heard and when I called them, the refused to even try to get hold of the driver to see if he was still in the general area.
The lady at their call-centre was completely unwilling to do anything other than just request that it would be delivered again even though I explained that I wouldn't be home other than early in the morning. Which she was also unwilling to make a note of.

MobiCity UK Limited

Good service and communication

I bought a phone from them which arrived swiftly.

Unfortunately it developed a fault, and they didn't have any spares in stock and was unable to repair or replace it within an acceptable time frame.
They did, however, provide a refund immediately.

I would happily buy from them again.

Echo Supplements

Always a pleasure to buy from

I have bought from Echo Supplements several times and they have always sent the goods quickly, safely and provided updates every step of the way.

A pleasure to buy from, and I will undoubtedly buy from them again.

Systo UK

They were the only ones in the UK with the product I wanted...

So I ordered it...

Now waiting with trepidation to see how it goes...
********
Edit 14/12/2012:
I haven't received notification that my device has been sent, and when I called them I spent 5 minutes on hold listening to horrific can-can hold music. The call was then terminated by their side...
So, currently 2 stars...
********
Edit 19/12/2012
I have received neither my phone nor an email from the copany saying that it has been sent.
This despite them even seeing this review (I am assuming the reply was in fact from them). Whether they are incompetent or malicious I can't say, but I am downgrading them to 1 star and will definitely recommend that people stay well clear of them, and I wish I had done the same.

Edit again 19/12/2012
Their courier company has an even poorer rating than they do. Hardly surprising given that they didn't knock hard enough to be heard, and speaking to their call centre was like talking to a brickwall.

I am also not surprised that I never got an email to let me know that the item had been sent.
Definitely a 1 star review and a company I will stay well clear off in the future. Both them and the courier company.

Claire Woodand Mark Dyos found this review useful

14 December 2012

Reply from Systo UK

Dear Mr. Lars,

You placed order on the 12th at 15:00 after our cut.off time, the chosen delivery method is 3 to 5 working days. Your order will be delivered in the time specified and a notification will also be sent once it's dispatched. Once it's dispatched, it should arrive on a next day service.

I would like to know which number you called from so i can trace the logs and see why did it get disconnected.

Thank you