Simi Bhullar´s profile

Reviews (1)


A simple process but long and drawn out

I haven't used Music Magpie before but I thought it would be a simple process. It generally was though it was much slower than I had anticipated. I opted for a 'Collect' service which I thought was great as I didn't have to be in the house at the time. I didn't get an email to say it had been collected for days (I thought they may have been stolen). I actually contacted 'Support' but the next day got an email saying they had been picked up, had not arrived at the warehouse but were on their way (this was 1 week after collection). Music Magpie were good at emailing in the second week to keep me updated but it did feel a bit long-winded.

12 December 2012

Reply from musicMagpie

Hi Simi - 90p was deducted from your order because there was an item missing that was not included in the parcel you sent. Details of this can be viewed if you log in to your account and check your order history. Many thanks!

Simi Bhullar´s profile

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Simi Bhullar
London, United States