I ordered from missguided back in November, assumed it was a genuine authentic company, clearly I was very wrong. I ordered 4 dresses costing a total of £65 which I was then charged double for and received 2 exact same parcels for. When I got the items the colours were completely different to on the website and the quality of the dresses was very poor. I returned both full parcels on the 27th of November and still 16 days later have received no refund. So I am down £130 with no refund even though I have returned the dresses.
I wanted to speak to someone directly to get this dealt with as soon as possible but 'customer services don't have a phone number' how convenient. I have emailed numerous times requesting a refund and asking for a direct contact number, no refund and no number given, just replies saying it can take 15 days to process a refund - it has now gone 15 days and it is just ridiculous! Missguided is a scam of a company! I don't wish this on anyone! Be warned do not order from this company it really isn't worth it.
Keileigh Lees found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook