Rich Harper-love´s profile

Reviews (3)

BT

Dont know what the fuss is about

I have been with BT for 2-3 years now and only once has my service gone out and that was a blown card in the cab and the end of the street which they fixed within 3 hours. I have the Fiber package and get amazing speed 80-90mb down and 20-35 up, not problems with router or modem had them that long and i have not even turned them off yet or had to restart them.... no problems with customer service when i have the line installed they came out the next day and done it withing 5 mins. what can i say no problems here at all..
Also why are people crying about talking to a Indian call center? call the UK call center the number is on their web site not hard to find

Three

not bad but not awesome

Well i was with Three when they first started and well they sucked.... sucked a big one....but i have a work phone which is on Three and i have to say its good no the best in the world but good signal and fast data speed, only thing letting you guys down is the Indian call center. But I have as of friday gone with three for my new contract and i have to say not bad at all, alltho the delivery company they use { DPD } to send you your phone is total crap useless i mean put the phone on the back of a pigeon and it would get to me better

DPD UK

Worst delivery company on the planet

Okay i was expecting a delivery from you guys on the 11th i took the day off work and decided to work on my Car " which is out side the front of my house " well i was out there ALL day untill about 8-9pm no delivery when i checked the tracking number it said that they had attemped to deliver it ... where did you try ? the moon? as i didnt even see a van come into my street all day no cars vans bikes anything came into the street allday.. so i called the company i Brought from and they got on the phone to dpd and they said " we did try to delivery it to " number name of street " with a black door.....
what? this street is a council street no black doors at all all are blue...... so they said they would delivery it today..... same exact thing another day off work NO PAY, working on car again , and for the people thinking why 2 days work on a car its a track car so lots of stuff has to be done, call them up and complain about the service and they said that the " driver " will try and re-deliver today well 6pm and still nothing again looks like i am goin to complain again tomorrow ... seriously 2 year olds work better than you..... truly appalled with DPD never again will i use them.
Okay after writing this i got on the phone and well went postal on the guy on the phone and this is what he put on the tracking info " Central Services We will redeliver your parcel on 13 Dec 2012 (Before 10am) " well i have to leave for work at 10:30 if its not here buy then i will call " three mobile " and cancel my order and go somewhere else that dont use these untrained monkeys... so angry its unreal

18 December 2012

Reply from DPD UK

Hey Rich,

I'm really sorry to hear about the issues you suffered. I see the parcel was later delivered - was everything okay?

Please drop me an email to socialmedia@dpd.co.uk if you wish to discuss the matter further.

Apologies for any inconvenience.

Kind regards,

Bobby.

Rich Harper-love´s profile

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Rich Harper-love
Reviewer
1987
United Kingdom

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