I bought the Rab Volt jacket a few weeks ago in black.
The picture of the jacket shows the model with the black zips on the website.
I did get the item pretty fast but when I opened the bag it was the older model with the grey zips. So Not really what I wanted because I wanted the model with the "color" like zips.
I needed the jacket straight away so no time to send it back or to sort it out...bummer.
And I live in Belgium...so shipping it back would cost me extra money too.
But I still think the shop is a good one...next time I email first just too make sure they don't sent older models.
[Edit] They contacted RAB after my rating I gave and the explanation was that the picture Webtogs where using was one of the RAB website, and this picture (with matching black zips) was from a preproduction sample but never was commercialised. Both Webtogs and RAB changed the picture within days on both their websites so I guess it's true ... so it was all a misunderstanding.
But I really wanted these color matching zips .... :)
Anyways... Comms are good with this shop.
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