I payed around £1 more than the cheapest company out there, but was more than happy to because of the positive reviews Okobe had received.
After ordering I got the usual confirmation emails, and even a notification that the parcel was awaiting shipping. After about 3 days of being lost in this limbo state I received the shipping confirmation email, and the item ordered was in my hands within a matter of hours afterwards. What particularly impressed me was my item was bumped up to a faster delivery, free of charge, and without me asking. Someone at Okobe noticed it had got snarled up in the system and did something about it to try negate my delay - if only more companies were this proactive.
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