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Reviews (1)

Wowcher

Ouwcher Offer

I have bought a lot of offers from wowcher and found the restaurant deals are the best offer and great saving! For beauty offers worth only for what you pay for it so not a real bargain or discount offer because the quality result at the end is so so...the ouwcher offer is when they only give you an e-mail address for contact or mobile number that goes to voicemail; you can call the company nights and days always voicemail and e-mail them with no reply. If they do reply, they would say please arrange appointment/fix time and date through their website and when you go to their website only info and home page no follow up and no access to appointment page! So what does one do go to wowcher customer service but by then time has passed more than 7 days from start date and refund can only be given 50% of what you bought it from, no full refund even the voucher is still valid! By the way you do not get refund back but credit on your woucher account for your info. Hope the above help just be weary of offers, read it properly before press BUY button.

13 December 2012

Reply from wowcher.co.uk

Good Morning,

We are sorry to hear of the problems you have had booking your appointment. Our standard refund terms would state that after 30 days a 50% credit would be offered however we do always consider extenuating circumstances or issues surrounding redemption.

If you could email enquiries@wowcher.co.uk with TRUST in the subject we can then look into your refund request

Kind Regards

Wowcher

irba affan´s profile

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irba affan
Reviewer
United States

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