Been ordering my asthma medication online for a while now since it's difficult for me to get to doctors for constant repeat paper prescriptions. Never had a problem with the service, always easy and quick to arrive. Trying to order when prescription changes isn't all that simple though. There's nowhere that explains what to do. The website isn't at all clear. I ended up ordering my medication but then it asked for me to post paper prescription which I didn't have and would have difficulty in getting. It then says there's a £5 charge if you fail to send it in. So that was a bit worrying. However, quick email to customer services and it was sorted. Just wish the website was much clearer and easier when it comes to adding/altering prescription items
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