Mark Wood´s profile

Reviews (1)

FoneBoy.co.uk

Don't use, no response, eventually got item but took a week to respond to email

Hi,

Ordered an ipig ipod through foneboy last week, received a confirmation email that they have despatched it. It is now 7 days later and i still have not received my item.

Tried phoning and had to leave a message, no response!!! and also got no replies to my 2 emails sent.

I shall contact paypal tomorrow for a refund, i wouldn't mind if they said there was a problem and i would get delivery soon, but to hear nothing at all is just really bad.

I echo the other comments.

I received my item 8 working days after getting the email to say it was despatched. Once escalating to a claim i did hear from customer service.
Increased rating to 2 stars because i did receive my item but still very unhappy about customer service.

I was asked to please remove this review, i'm sorry foneboy i don't wish to do that, you have caused me that much grief over the last 10 days..

There is hope afterall for the rest who have orders placed..

Mark Wood´s profile

profile image of Mark Wood
Mark Wood
Reviewer
1980
United Kingdom

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