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Reviews (2)

Zavvi

Great prices and a service to match.

I bought a total of 4 items from Zavvi. The prices of the items I bought were the best I found and all items were despatched and delivered within a few days. Other internet retailers who shall remain nameless let me down big time when i bought Christmass gifts that didn't arrive in time. Zavvi will be my first choice whenever I order in future and I have already recommend them to a few friends.

Forbiddenplanet

they take orders for out of stock goods and expect you to wait indefinitely for them.

I ordered 2 items as a Christmas pressent. I had the initial order confirmation but nothing else. so when I phoned to check on the items I was told that one of the items was out of stock so I asked to cancel the order. I was told that I couldn't do this even though the in-stock item still had not been shipped.

Legally I am entitled to a full refund (including delivery charges):

http://www.oft.gov.uk/shared_oft/distance-selling-downloads/for-customers/DSforcustomers_rightsbuying1.pdf

I then recieve and email telling me they have cancelled the out of stock item and when I try to phone them there is no answer.

Jon Whitton found this review useful

Tony Blain´s profile

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Tony Blain
Reviewer
1973
London, United Kingdom

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