I have received the worst customer experience with this company. I asked for them to cancel my order moments after it being made and they did not respond. I am now on my third email to their so called customer services! My bank account has been charged which has caused me to go overdrawn and I haven't even got the goods. This is the third compliant I've made to dv247 concerning orders. First one was because I'd ordered a few items and their website said they had them in stock which I found was not the case when they told me three days later. From the complaints I've read online here it appears they don't carry much stock at all! My compliant before this one was that I had a faulty item and wanted to return it and they responded 9 days later and said a courier will collect the goods from us, it took them over two weeks to arrange this. I should have known better than to deal with these cowboys again. AVOID!
City Link driver did not knock and just left a card outside in the open air so anyone could have just picked it up off the floor. This happened again the following day and manage to catch the driver as he pulled away. Utter disgraceful service, if you want your parcel delivered to your door then avoid City Link. To make matters even worse I cannot read the drivers writing and the card was not completed correctly. AVOID!
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