I was caught out with all the bold text advertising Next Day Delivery, only to NOT have my order delivered next day (because the driver had used up all their allowed driving hours!).
I then was told by customer services that they only AIM to deliver next day and that I should read the small print.
Well, frankly when I'm FORCED to pay £12 (inc vat) delivery I expect guaranteed next day delivery.
There needs to be a range of delivery options at different prices, and for £12 I expect guaranteed next day.
Anyway, in future I'll be trying out <External Link> or one of the many other competitors out there...
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