Janica´s profile

Reviews (5)

MADE.COM

Great quality rocking chair! Very stylist!

Very impressed with the product. Although quite pricy, good value for money. Delivery charge is too high especially if customer has just recently placed an order.

Victorian Plumbing

Luxury product

Luxury product, good value for money. Quick deliver!

BiGDUG

Bigdug is great but UK mail delivering the goods sucks!!!

Advertising regarding the product was spot on.
Online web site was easy to use and quick.
Bigdyg delivered the good as planned, however UK mail delivering the goods were extremly bad: their web site for re-booking the delivery is poor and unfunctional resulting in to the need of phone conversation but YOU CANNOT GET THROUGH!!!
I had no options but attend there depo and collect my goods...however, I should have really booked appointment at the depo for this delivery.

This unexceptable service from ukmail unfortunately but me off from ordering from bigdub again....

13 December 2012

Reply from Bigdug limited

Thank you Janica for taking the time to write your review, we do take on board customers feedback as we continue to improve our products and services.

Apologies the delivery went wrong and that you couldn’t contact them to re schedule, I will pass this feedback onto UK mail.
It is always best to make us your first point of call as we can talk to the local depot’s directly.
As you collected the goods yourself we have refunded the delivery you have paid,
I’m very sorry for any inconvenience caused
Kind regards
Jo

Janica´s profile

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Janica
Reviewer
United Kingdom

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