Barbara Smith´s profile

Reviews (1)

Bride & Groom Direct

Your Co is good BUT YODEL lets you down badly.

YODEL lost my order HOPEFULLY you are reprinting them BUT you will still send them via YODEL!!!!!. They were supposed to be sent with presents to Cape Town,Australia and New Zealand BEFORE xmas. I have sorted further invitations out but will now look for someone that doesn't use YODEL.

17 December 2012

Reply from BRIDE & GROOM™ Direct

Dear Barbara Smith,
Thank you for taking the time to review Bride and Groom. I'm really sorry that you have not had your delivery. I have checked our system, and we have re-printed your order - and this was sent out yesterday for delivery today.
I shall chase this with the delivery company and contact you directly.
Please accept our sincere apologies for the delay,
Kind regards,
Ellen Dobson
Customer Service Supervisor

Barbara Smith´s profile

profile image of Barbara Smith
Barbara Smith
Reviewer
United Kingdom

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