I made a reservation on EasyJet, discovered I had entered the wrong date, tried to call them immediately. I live in the US and their office was closed. Sent an email and received a note they received it. I called the following morning and after being on hold for 27 minutes hung up. It is now 48 hours since I sent an email and there has been no follow up on their part. I have taken flights on them in the past and the flights have been fine but this service is unacceptable. I will take my flight and EasyJet, you just lost a customer
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook