printed.com

Couldn't get a simple job right

I have used Printed.com several times in the past and they'd always delivered, but it seems like when the goings good, it's good, and when something goes wrong, well the ship effectively sinks. They tried 3 times to print 2 sets of greeting cards for a client of ours, Error 1. they lost some of the artwork, Error 2. they printed the wrong insides on the cards, Error 3. they did error 2 twice!!!! Subsequently we have lost the client as these we're important Christmas cards and they have now missed their deadline. Very poor show from Printed.com with a very lack luster effort to resolve the situation. Avoid!!!!

13 December 2012

Reply from printed.com

Dave,

I'm sorry you had an unpleasant experience with printed.com recently.

At the moment we're having problems finding you on the system so could you please email ashleigh@printed.com with your job number so we can contact you and rectify the situation.

Apologies again

AJ