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Track = verb.. 1 follow the course or trail of (someone or something), typically in order to find them or note their location at various points:

Dear My Name Necklace,
As stated above, when you give someone tracking information it is so that the person who has ordered something, paid for it and expects it to arrive at their home (probably as a gift or such) can follow its progress, know where it is and be confident in its delivery. Also, a phone number should be included and a customer service representative should be able to answer all questions about that order. People are putting their trust in you to not only take money out of their bank accounts, but to produce a product as described with confidence. A thriving business has good contact information, good tracking information and good customer service. #wordstothewise

13 December 2012

Reply from

Hi Cat,

I'm sorry for this inconvenience. Your order has been shipped out. You have chosen our free shipping service which is shipped via regular airmail, a service which does not offer tracking. You should receive your order quite soon. It generally takes around 14 business days to arrive. Thanks.
Marketng Manager

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Cat Duck
Jacksonville, United States