Theresa j´s profile

Reviews (1)

Base Fashion

Simply the best

Ordered 2 items on line paid by paypal was with me in a week,one item was too small so rang customer service who was so helpful and polite i asked if i could return to a shop near where my sister lives as i was going there on saturday instead of relying on the post.
She said yes and told me what to do wuth return form and asked if i wanted to re order in a bigger size? i said yes please she explained when they recieve returned item the new item would be sent out to me.
Well i retuned item to shop explained where i bought it from they already new they was sent a email about my visit and what i was returning.They gave me a reciept for item.This was on Saturday my new size item was delivered on Wednesday morning best cusomer service i have ever recieved and the shop at Romford Essex was wonderful i will return and tell my friends how good they all are.

Theresa j´s profile

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Theresa j
United Kingdom