Cheaper Westlake tyres through TyreShoppers than National Tyres, so I placed an order,
2 Tyres should have been with National Tyres on Sunday for a fitting booked from Monday PM. I drove to the appointment, - Only one tyre was delivered, NT phoned Tyre Shopper, full of apologies, second tyre would be in by Wednesday. - I'll come in on Thursday, I called NT on Wednesday so that I wouldn't waste my time again. Guess what? Still no second tyre, and even the first tyre although the correct brand but wrong type.
NT manager volunteered to personally collect 2 tyres from another branch and call me when he has them in. This he did and tyres fitted that afternoon.
NT service gave very good service, but TyreShoppers didn't give the impression of caring at all.
Even their response is a fob off. Claiming that this is one of those times when a delivery is not on time.
THE WRONG TYRE WAS DELIVERED. THE SECOND TYRE WAS NEVER DELIVERED.
Can't they even read? or is it that they really dont give a monkey's?
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook