Erica Sandoval Urdanivia´s profile

Reviews (2)

Printerpix

DO NOT WASTE YOUR MONEY!!!

I have had nothing but problems w/ this company!! I purchased vouchers through AmazonLocal.com for photo books. The quality of the pictures was terrible! I supplied them w/ excellent quality pictures. The colors were off and alot of the pics were fuzzy. I also ordered a calender. The picture quality was even worse than the photo book! The website does not mention that the calender is double sided. So if you write on the calender, it will bleed through to the image on the other side. It also arrived damaged!!! I immediately contacted customer service, but no one has the liberty to make decisions. They all refer problems to their supervisor "Michael". However, Michael never wants to speak w/ customers! I can not tell you how many times a rep promised me a call back from "Michael".I also ordered a photo mug. That arrived, shattered!!! Again, customer service refers me to "Michael".I was promised a specific refund for some shipping fees. Still have not received it!!I have been trying to get resolutions from Printerpix for several weeks. I finally spoke to "Michael" today... he was rude, disrespectful and condescending.I felt as if I was "wasting his time"! He claims he will be reprinting the calender and the mug & I should receive them before Xmas, but I won't hold my breath!! When I tried to address the issue of the calender being double sided and that the site doesn't mention that... he rudly tells me, there is a picture "clearly" showing it is double sided. Ha ha ha... it was a small corner flipped up, but not clear to see. I will DEF be contacting AmazonLocal to make sure they NEVER do business w/ this ripoff company!! Do not waste your time and money! Spend a few extra bucks w/ a more reputable company!!

Printerpix

DO NOT WASTE YOUR MONEY!!

I have had nothing but problems w/ this company!!
I purchased vouchers through AmazonLocal.com for photo books. The quality of the pictures was terrible! I supplied them w/ excellent quality pictures. The colors were off and alot of the pics were fuzzy.
I also ordered a calender. The picture quality was even worse than the photo book! The website does not mention that the calender is double sided. So if you write on the calender, it will bleed through to the image on the other side. It also arrived damaged!!! I immediately contacted customer service, but no one has the liberty to make decisions. They all refer problems to their supervisor "Michael". However, Michael never wants to speak w/ customers! I can not tell you how many times a rep promised me a call back from "Michael".
I also ordered a photo mug. That arrived, shattered!!! Again, customer service refers me to "Michael".
I was promised a specific refund for some shipping fees. Still have not received it!!
I have been trying to get resolutions from Printerpix for several weeks.
I finally spoke to "Michael" today... he was rude, disrespectful and condescending.I felt as if I was "wasting his time"! He claims he will be reprinting the calender and the mug & I should receive them before Xmas, but I won't hold my breath!! When I tried to address the issue of the calender being double sided and that the site doesn't mention that... he rudly tells me, there is a picture "clearly" showing it is double sided. Ha ha ha... it was a small corner flipped up, but not clear to see.
I will DEF be contacting AmazonLocal to make sure they NEVER do business w/ this ripoff company!!
Do not waste your time and money! Spend a few extra bucks w/ a more reputable company!!!!

Erica Sandoval Urdanivia´s profile

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Erica Sandoval Urdanivia
Reviewer
1978
United States

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