Waltons Garden Buildings

Poor overall finish to the woodwork and very poor felt

The panels did not meet well, it was down to poor workmanship or working too fast, which meant that the end cuts that should have been in a straight line were stepped, the base floor panels did not have equal centres, I had checked all dimensions with them prior to arrival of the shed but luckily did not have to put down the base as it would not have fitted the slabs.
The roof felt was very bad, it just rippled all along the edges and looks rough, I bought some from wickes because the waltons was so poor, the wickes sat flat and straight.
The lock handles were broken and the lock keep was totally wrong for the door, again a small thing that meant more hassle.
It,s a shame really as there is obviously a lack of quality control in the workshop that is spoiling the end product and long term reputation.

20 December 2012

Reply from Waltons Web Ltd

We are sorry to hear that parts were damaged on delivery, we are able to offer replacement parts or a maximum spend for any items purchased locally, if you still require any parts or would like a maximum spend please E-mail in to service@waltons.co.uk with your request. We will require proof of purchase in order to refund for items purchased locally, please note that the office will be closed between 24th December and 1st January.

Thank you for your feedback

The Waltons Team