Pet Supermarket

The sales and customer service staff are excellent.

The goods were not delivered by the delivery company. To begin with they said that they attempted to deliver on 3rd December at 21.00 and left a card. Both statements were untrue! I arranged for redelivery which they confirmed but failed to deliver. They had a lame excuse saying that they were unable to locate my address. Pet Supermarket arranged for redelivery but this too did not happen, At the time of writing this, I have received all of my order in two tranches thanks to the efforts of the people at Pet Supermarket. They are trully efficient and deserve an excellent Christmas.

14 December 2012

Reply from Pet Supermarket

Hello Adam.

I can only apologise for the service you have received on this occasion, I have looked into this order for you and can see this was returned to us by Yodel, we have arranged for this parcel to be re-sent out and I can see this is on the van out for delivery with you today.

Kind regards,